Most orders are processed within 2–5 business days. During holidays, special events, or high-volume periods, processing times may be slightly longer.

Once your order ships, you'll receive an email with tracking information.

Shipping costs are calculated at checkout based on your order size, weight, and destination.

We occasionally offer free shipping promotions on select products or order thresholds.

Currently, Mountain Living ships within the United States. International shipping options may become available in the future.

Yes. Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information.

Please first check with neighbors, household members, and your local carrier.

Mountain Living is not responsible for lost or stolen packages marked as delivered by the shipping carrier, but we'll do our best to help you locate your shipment.

We process orders quickly to ensure prompt delivery. If you need to make a change, please contact us as soon as possible.

While we cannot guarantee modifications once an order is placed, we'll do our best to accommodate your request before shipment.

Eligible items may be returned within 30 days of delivery. Items must be unused, unworn, and returned in their original packaging and condition.

Yes. The following items may be considered final sale:
- Vintage and antique merchandise
- One-of-a-kind items
- Seasonal or clearance merchandise

Please review individual product descriptions for additional details.

Contact us at gilliganlg@aol.com with:

• Your order number
  
• The item(s) you'd like to return
  
• Reason for return
  

We'll provide instructions for completing your return.

Unless the return is due to our error or a damaged item, customers are responsible for return shipping costs.

Please contact us (email: gilliganlg@aol.com) within 48 hours of delivery and include photographs of:

- The damaged item
- Packaging materials
- Shipping label

We'll work quickly to resolve the issue.

Approved refunds are typically processed within 5–10 business days after the returned item is received and inspected.

Refund timing may vary depending on your financial institution.

42573 Moonridge Rd.
Big Bear Lake, CA 92315

If local pickup becomes available, the option will be presented during checkout.

Yes. Mountain Living is located in Big Bear Lake, California. Follow us on social media or subscribe to our newsletter for store hours, events, and seasonal updates.

Email us at: gilliganlg@aol.com

We look forward to helping you create a home inspired by mountain living.

Absolutely. Many of our customers are furnishing vacation homes, cabins, and mountain retreats. If you're looking for multiple pieces or need assistance creating a cohesive mountain aesthetic, contact us and we'd be happy to help.

We make every effort to accurately photograph and describe our products. Because many vintage items are unique, slight variations in color, texture, and condition should be expected.

Yes. Wear, patina, repairs, scratches, fading, and age-related imperfections are considered part of the item's character and history.

Some antique, vintage, reclaimed, or collectible items may contain materials that were commonly used during the time they were manufactured, including lead-based paint, lead crystal, lead solder, or other substances no longer commonly used in modern consumer goods.

These items are sold primarily for decorative, collectible, or display purposes unless otherwise noted.

Customers should exercise caution when using vintage items around children, food preparation surfaces, or areas subject to heavy wear.